US FREE SHIPPING  -  INTERNATIONAL FREE SHIPPING ORDERS Over $100    

FAQS

HOLIDAY DEADLINES ON WOMEN'S APPAREL, KIDS LEGGINGS AND PILLOWS

USA

Last day to order with Regular Shipping: Dec 9th

Last day to order with Express Shipping*: Dec 14th

 

Canada**

Last day to order with Express Shipping*: Dec 14th

**Restrictions apply to remote destinations

 

International***

Last day to order with Regular Shipping: Dec 1st

Last day to order with Express Shipping*: Dec 5th

***Some international destinations can take up to 6 weeks to arrive. We suggest upgrading to express if your shipments typically take longer. 

 

*Free Shipping does not include Express Shipping or tracking for orders under US$100

*Express shipping is an extra cost above what is paid at the checkout. We only charge the extra shipping cost. 

Shipping companies cannot necessarily guarantee the exact delivery date of your goods. Aqua Burns and our shipping partners will do our best to ensure your holiday deadlines are met.

WE WILL CONTACT YOU WHEN YOU ORDER CLOSE TO THE DEADLINE AND ASK IF YOU WOULD LIKE EXPRESS SHIPPING.

 

NON HOLIDAY FAQS


Estimated turn around time for production 

We work Monday to Friday and are closed on weekends and all Canadian holidays. All production and shipping times are in business days and do not include days that we are closed. Wholesale orders take longer.

Product Regular Orders
Clothing 5-10 days
Pillows 5-10 days
Scarves 5-10 days
Boots
Bags 12-20 days
Wall Art 2-4 days
Books 2-4 days

USA SHIPPING

Orders to US customers generally take 2-6 business days once shipped within the USA.

Currently, US and international orders are shipped on Mondays, Wednesdays and Fridays from within the USA.

All orders shipped domestically within the US will have a tracking number that can be tracked with USPS.

Canada SHIPPING

Orders for Canadian customers normally ship within 2-8 business days of the order is placed. Shipping to Eastern Provinces takes about 3-4 business days and shipping to Western provinces can take 4-7 business days.

International SHIPPING

International orders generally take 10-15 business days but may be delayed by the customs of your country

International or wholesale orders may be subject to customs fees or duties of your country. Unfortunately, Art of Where does not cover these fees so please contact us if you have concerns regarding your order.
International orders will not have a tracking number due to the fact that they are untraceable once they leave the USA.

Return shipping address

PLEASE EMAIL FIRST TO DISCUSS info@aquaburnsgalleria.com

The return name will be Aqua Burns, C/- Art of Where. The return address for USA and International orders is a PO box in Champlain NY.  Items returned will need to be processed upon receiving which can take time.

Sizes

Our fabric is very stretchy. If you are tiny compared to the average American you see in the street. Then you are XSmall, but if you want to do the splits often in your yoga leggings then go to Small. The XSmall is a bit tight in the crotch. It is fine in all the other sizes.

The fabric is so adaptable that one of my tall but slim relatives wears extra small, not for yoga. Another friend of a slim build but older wears medium. 

What sizes the Yogis are wearing.

Marina @simplemuffin wears small in shorts, leggings and tops. Marina likes the full length legging going over her feet and doesn't mind that it's not tight at the ankle.

 

Sneakers 

  • Production Time

  • 5-7 Days

  • Total Delivery Time

  • EMS Countries Delivery Time Estimates: 10-25 Days (With Destination Tracking)

  • Other International Delivery Time Estimates: 2-4 Weeks (Does Not Include Final Destination Tracking) 

Heels Shipping and Production

    • Production Time

    • 7-9 Days

    • Total Delivery Time

    • Countries Delivery Time Estimates: 10-25 Days (With Destination Tracking)
      INCLUDES United States, Australia, Canada, France, United Kingdom, Israel, Germany, Austria, Belgium, Brazil, Switzerland, Denmark, Spain, Finland, Greece, Hungary, Ireland, Italy, Japan, Korea (South), Luxembourg, Mexico, Myanmar, Netherlands, Norway, New Zealand, Poland,  Portugal, Russian Federation, Sweden, Singapore, Turkey, Ukraine.

  • Other International Delivery Time Estimates: 2-4 Weeks (Does Not Include Final Destination Tracking)

Clothing Shipping

*Please note International orders may be subject to customs fees or duties of your country. Unfortunately, Aqua Burns Galleria does not cover these fees so please contact us if you have concerns regarding your order.

International orders will not have a tracking number. 

 

The Environment

Did you know that the clothing you buy can have a really negative impact on the environment and the people who were involved in making what you wear.

The fashion industry is considered one of the most polluting industries in the world, and there are a lot of problems with human rights.

All of our clothes are hand cut and sewn in Canada and the US and are workshop free.

The amount of water, energy, heat and chemicals used in the production of textiles is astronomical. The US Environmental Protection Agency has reported that textile processing typically requires up to 132 L of hot water for every pound of finished product. At Aqua Burns we take our responsibility to the environment seriously and have sourced our material the best way we possibly could.

Some companies make their athletic material from bamboo and others are using recycled plastic. We have gone one step further and have chosen a fabric manufacturer who has drastically reduced the water consumption used in the manufacture of our wick high performance fabrics.

  • 70% less water
  • 70 % less heat
  • 70% less energy

Aqua Burns is our name, Aqua - Water, Burns - Heat.

We are using less because we care and we know that you care as well.

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